Thank you for choosing Byteworks Tickets for your football experience. We want to ensure your satisfaction with our services, and our Return & Refund Policy outlines the procedures and conditions for ticket returns and refunds.
1. Ticket Return Policy:
1.1 Eligibility:
- Tickets are eligible for return within a specified period after purchase, typically up to [X days] before the event date. Check the specific event details for the applicable return period.
1.2 Conditions for Return:
- Tickets must be unused, unaltered, and in their original condition to be eligible for return.
2. Refund Process:
2.1 Refund Request:
- To initiate a refund, send an email to [support@byteworkstickets.com] within the eligible return period. Include your order number, event details, and a brief reason for the refund request.
2.2 Verification:
- Our team will review your request and verify eligibility based on the specified conditions.
2.3 Refund Approval:
- Upon approval, refunds will be processed using the original payment method. Please allow [X] business days for the refund to reflect in your account.
3. Event Cancellation or Rescheduling:
3.1 Cancellation:
- In the rare event of a match cancellation, refunds will be automatically processed, including ticket and service fees.
3.2 Rescheduling:
- If an event is rescheduled, your ticket will be valid for the new date. If you are unable to attend the rescheduled date, you may be eligible for a refund as per the standard refund process.
4. Non-Refundable Items:
4.1 Service Fees:
- Service fees associated with ticket purchases are non-refundable.
5. Contact Us:
If you have any questions or concerns about our Return & Refund Policy, please contact our Customer Service team at [support@byteworkstickets.com].
6. Changes to this Policy:
We may update this Return & Refund Policy periodically. Any changes will be communicated through our website, and the revised policy will indicate the date of the last update.
Thank you for choosing Byteworks Tickets. We are committed to providing you with a transparent and enjoyable football experience.
Byteworks Tickets – Where Your Satisfaction is Our Goal.